Mössebergs Kurort
Continuing to Succeed with BookVisit and VisBook
Mössebergs Kurort: Blending Historic Charm with Digital Innovation
With a picturesque view over Falköping, Mössebergs Kurort has been a sanctuary of relaxation, healing, and hospitality since the 1800s. While the elegant architecture and serene surroundings capture its rich history, a look behind the scenes reveals a modern hospitality operation built on stable digital solutions. Balancing tradition and history alongside contemporary guest expectations isn't always simple - but for Mössebergs Kurort, it’s key to their success.
"The main reason we implemented both VisBook and BookVisit was that we wanted two systems that communicated with each other to make things easier and free up more time for our guests when they are here" explains Hampus Eckerlid, Mössebergs Kurort’s Revenue & Systems Manager.
From multiple fragmented platforms to a unified, user-friendly booking system, this historic retreat has embraced modern technology without compromising its authentic charm - and the results speak for themselves.
Breaking Free from Complexity
Prior to adopting VisBook and BookVisit, the team at Mössebergs Kurort navigated a web of disconnected systems. Handling bookings, spa reservations, and dinner seating required extensive manual coordination, pulling valuable time away from guest interactions.
”Guests now book their spa time and dinner reservation themselves directly when they make their booking. Since the two systems communicate, this has significantly reduced our administrative workload, as we previously had to manually 'turn off’ certain add-on products.
Hampus Eckerlid, Revenue & Systems Manager, Mössebergs Kurort
The newfound simplicity has made it easier for staff to plan efficiently, meaning they can dedicate more time and attention to creating memorable guest experiences.
Interview with Hampus
Flexibility Across Multiple Properties
With multiple locations - including Hotel Ranten and Mössebergs Camping - it's beneficial that staff can move between properties. VisBook provides a single system that's easy to learn and work in, no matter the location.
”"Working with the same PMS across all our properties, whether it's one of our hotels or our campsite, makes it easier to move staff between locations if needed"
Hampus Eckerlid, Revenue & Systems Manager, Mössebergs Kurort
This flexibility, combined with the simplicity of the system, allows the business to scale smoothly and onboard new properties quickly.
Boosting Direct Bookings
Since implementing BookVisit, Mössebergs Kurort has seen a steady increase in direct bookings. Guests now have the convenience of booking accommodations, spa packages, and even restaurant reservations directly on the hotel's website, simplifying the booking journey and minimizing reliance on third-party platforms.
"We see online sales increasing all the time and want to encourage guests to book their experiences directly with us online," says Hampus.
BookVisit’s intuitive booking interface has made this transition easy, with a clear and well-branded reservation platform that integrates directly into the website.
"BookVisit creates a seamless transition from our website to online booking, with a nicely styled booking engine and an intuitive user interface for guests - that's worth its weight in gold," Hampus adds.
Operational Efficiency and a Better Guest Experience
The impact of these digital tools isn’t just about simplifying processes—it’s about enhancing the guest experience.
”"We've gained more time to focus on guests when they're here, as we no longer need to manually assign spa or dinner reservations, since most guests have already booked these online when purchasing their package"
Hampus Eckerlid, Revenue & Systems Manager, Mössebergs Kurort
This level of self-service has also made it easier to anticipate guest needs, allowing staff to prepare in advance and offer more personalized service.
Data-Driven Decisions and Measurable Success
Both VisBook and BookVisit provide vital analytics and reports, which the team uses daily to track performance, occupancy forecasts, and revenue growth. Not only this, but their campaigns have become more effective too, with Hampus noting that their Black Friday campaign in BookVisit last autumn "went really well” and gave them a great head-start for Q1 in 2025.
Looking Ahead: Technology and Tradition in Harmony
With a continued focus on growth and guest satisfaction, Mössebergs Kurort remains committed to leveraging the combined strengths of VisBook and BookVisit with Hampus concluding that they “always strive to improve the guest experience at all our properties and will continue working with VisBook and BookVisit to achieve that.”
As Mössebergs Kurort continues to blend its rich historical identity with modern guest expectations, VisBook and BookVisit remain essential partners in their journey forward, ensuring every guest visit feels effortlessly luxurious, from the moment of booking to final checkout.
