Slipens Hotell
Award-winning hotel reaches new heights with VisBook and BookVisit
Slipens Hotell – A Boutique Stay Where Every Room Tells a Story
In the charming fishing village of Fiskebäckskil on Sweden’s west coast lies Slipens Hotell, a small boutique hotel with just 12 rooms — each inspired by a real resident from the nearby island of Skaftö. Personal memorabilia and local stories give every room its own character, creating a stay that feels deeply connected to the place and its people.
Hotel Manager Therese Kalentun explains that this sense of authenticity is central to the experience. Guests are meant to feel part of the local story, not just visitors passing through.
From handwritten bookings to a seamless digital system
When Slipens Hotell first opened in 2016, reservations were handled manually in a notebook. It quickly became clear that the growing hotel needed a more structured way to manage bookings.
When Therese joined the team in early 2017, they implemented VisBook together with BookVisit.
”We needed a proper system to manage everything, so I contacted VISIT straight away and we’ve used VisBook and BookVisit ever since,
Theres Kalentun, Hotel Manager, Slipens Hotell
A smooth booking journey for guests
Today, guests book directly through the hotel’s website using BookVisit. The system integrates seamlessly with VisBook, ensuring that availability and reservations are always updated automatically.
“The booking page is easy to customise with images and colours, so guests immediately get the right feeling for the hotel,” says Therese.
Once a reservation is made, everything flows directly into VisBook. Guests receive confirmation emails automatically, followed by a pre-arrival message with helpful information before their stay.
This automation allows the hotel to maintain a personal approach while reducing manual work for the team.
Flexibility that supports a personal experience
The systems also help Slipens Hotell tailor experiences for guests. For example, when wedding parties book the entire hotel, the team can create a dedicated booking page for their guests with personalised messages and photos.
The platforms are also easy for seasonal staff to learn, which is particularly important during the busy summer months.
Increasing direct bookings and booking value
Direct bookings through the hotel’s website continue to grow. Today, around 36% of reservations come directly through Slipens Hotell’s own booking page, and guests are increasingly choosing to book this way rather than through OTAs.
The value of bookings has also increased. “Our average booking value has grown by about 11% compared to last year,” says Therese. With plans to introduce additional packages and add-ons in the future, this number is expected to rise even further.
Award-winning hospitality
Slipens Hotell’s warm and personal approach to hospitality has received recognition across the industry. In 2024, the hotel won the Best Stay award at the Visit Awards, celebrating its memorable guest experiences and exceptional service.
For Therese and her team, the goal remains simple: creating an atmosphere where guests feel truly welcome. “A guest recently told me that staying here felt like coming home,” she says. “That’s exactly what we want.”
While the team focuses on delivering great experiences on-site, BookVisit helps create the crucial first impression online. “The booking page is often the first contact guests have with us. It’s clear, inspiring, and makes it easy to see what we offer.”
For Slipens Hotell, the combination of BookVisit and VisBook makes it possible to run a small, story-driven hotel efficiently while still keeping the personal touch that defines the guest experience.
