Ombergs Golf Resort
How BookVisit boosted online bookings & improved operational efficiency
A Premier Destination for Golf and Hospitality
Nestled in the heart of Sweden, Ombergs Golf Resort is more than just a top-tier golf course—it’s a complete hospitality experience that blends world-class golfing with exceptional dining and modern accommodations. Its prime location between Stockholm, Gothenburg, and Malmö makes it a favorite among golfers and business travelers alike.
"One of the biggest things that sets us apart is the high quality of our golf course—it's always in fantastic condition and surrounded by incredible nature, creating an unbeatable playing experience. Beyond golf, we offer a complete package with a first-class restaurant, modern conference facilities, and a location that’s hard to beat," says Adam Hultqvist, who works in Ombergs Golf Resort’s booking department.
With 95 double rooms and first-class conference facilities, Ombergs can cater to both individual travelers and large corporate groups. However, as the resort grew, so did the need for a more efficient and modern reservation system.
How BookVisit Transformed Online Bookings
Before BookVisit, Ombergs Golf Resort handled reservations manually via email and phone, which was both time-consuming and inefficient.
”Before BookVisit, we had an overwhelming number of emails and calls. Many of these could have been easily managed by the guests themselves with an online booking platform. We wanted to simplify things for both our guests and ourselves, and BookVisit was the obvious choice to streamline the booking process and create a better experience for everyone.
Adam Hultqvist, Ombergs Golf Resort
Since implementing BookVisit, Ombergs Golf Resort has seen a significant increase in online bookings. More guests now prefer to book online rather than calling or emailing, making the process faster and reducing the workload for the booking team.
”We have many returning guests, but we’re seeing a clear trend where more and more people choose to book online themselves instead of calling or emailing.
Adam Hultqvist, Ombergs Golf Resort
Beyond simplifying the reservation process, BookVisit has also significantly improved upselling opportunities. Guests can now explore add-ons and upgrades at their own pace, something that was previously harder to communicate over the phone.
”One of the biggest advantages of BookVisit is that it makes selling upgrades and add-on packages much easier. Guests can see all options clearly, check prices on different dates, and make informed decisions on their own.
Adam Hultqvist, Ombergs Golf Resort
The packaging system in BookVisit allows Ombergs Golf Resort to present special offers, seasonal deals, and tailored experiences in a visually appealing and easy-to-navigate format, further enhancing the guest’s decision-making process.
Optimizing Operations with VisBook
Alongside BookVisit, Ombergs also turned to VisBook to streamline its internal operations. Before implementing VisBook, the resort managed bookings manually and used separate systems for reception and restaurant management.
”Our old system was slow and limited. It made our work harder than it needed to be. With VisBook, everything runs much smoother. It’s quick, intuitive, and allows us to manage all our operations in one system.
Adam Hultqvist, Ombergs Golf Resort
One of the biggest improvements has been the integration of reception and restaurant management. Previously, separate systems led to miscommunication and inefficiencies between departments. Now, features such as VisBook’s Table Reservation module are accessible from all computers running VisBook, simplifying staff workflows.
”Now that everything is in VisBook, we don’t have to switch between different platforms. It’s made our work much easier and more coordinated.
Adam Hultqvist, Ombergs Golf Resort
Not only this but according to Adam, the synchronisation between VisBook and BookVisit means that they ‘have as little manual work as possible since bookings, payments, refunds, and cancellations, amongst other things, are automatically synchronized.’
The Future
Ombergs Golf Resort continues to seek new ways to enhance guest convenience and operational efficiency. With BookVisit and VisBook already transforming their booking process, they are now exploring innovations such as digital keys and advanced guest communication tools to further improve the guest experience.
As Ombergs Golf Resort continues to grow, BookVisit and VisBook remain essential tools in their strategy, helping them increase online bookings, enhance guest satisfaction, and simplify daily operations.
By leveraging these advanced solutions, Ombergs Golf Resort ensures that guests enjoy a seamless, high-quality experience from the moment they book their stay.
