The Challenge:
For many years we have been satisfied with our PMS supplier Visbook. However, we have identified substantial potential to further refine and enhance the online user experience, particularly for our private customers.
One of our long-standing challenges was the need for simpler tools for upselling, and this gap was filled when BookVisit entered the scene. The ability to easily incorporate discounts and coupon codes, with clear visibility for customers, was a game-changer.
The Implementation:
BookVisit was seamlessly integrated as a new interface, functioning as a tailored layer over Visbook. Its design perfectly matched our existing website, ensuring a pleasing user experience. The implementation by BookVisit empowered our team to navigate and utilize the system with efficiency from the beginning.
The Outcome:
BookVisit transformed our reception workflow, enhancing the guest experience and boosting revenue through streamlined pricing and discounts during low occupancy. The direct access for tour operators eliminated room reservation uncertainties, optimizing resource allocation.
