Glass Resort
"Since we started using the BookVisit system, our direct bookings have increased notably. This growth is a big step towards reducing our need for external booking sites"
โ Heidi Seikkula, Sales Manager at Glass Resort
About Glass Resort
Glass Resort in Finnish Lapland offers luxury stays in glass apartments, perfect for viewing the Northern Lights in the beautiful Arctic Circle. Focused on personalized service, this resort combines modern comfort with a connection to nature and culture. It's a unique destination for those seeking an Arctic experience and a relaxing stay away from a hectic city life.
The Challenge
Glass Resort wanted to simplify its booking process and administrative tasks, ensure availability across all booking channels, and attractively showcase its propertyโs amenities and accommodation.
Since the restaurant is also an important part of Glass Resortโs business areas, they desired to connect this with the accommodation booking to enhance guest convenience and maximize sales in the booking flow.
The Solution
BookVisit was smoothly integrated into Glass Resort Sport & Outdoor Resortโs system. Throughout the whole implementation process the support team from BookVisit were assisting Glass Resort in the product implementation.
Online booking
Including a styling tailored to their brand.
Waiteraid integration
To connect table reservations to the accommodation booking.
Channel Manager
To effectively manage external booking channels.
PSP
Nets, for secure and streamlined payment processing.
PMS
Integration between BookVisit and Glassresortโs PMS system.
The Results
The implementation of the BookVisit platform at Glass Resort significantly boosted direct bookings and directly enhanced sales. BookVisit has simplified and enhanced the booking process, encouraging more guests to book directly through the resort's website rather than through third-party platforms.
“Since we started using the BookVisit system, our direct bookings have increased notably. This growth is a big step towards reducing our need for external booking sites, it has also simplified our daily chores after bringing in Waiteraid, as the guests need to book their table as they are booking the room.”
Heidi SeikkulaSales Manager, Glass Resort
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